.view{display:flex;flex-direction:column;gap:14px}.view-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.view-title{display:flex;align-items:baseline;gap:8px}.view-title h2{font-size:18px;font-weight:600;letter-spacing:-.02em;margin:0}.view-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.view-cal{display:inline-flex;align-items:center;gap:6px}.view-cal form{display:inline}.search-capsule{display:flex;align-items:center;gap:8px;height:36px;padding:0 12px;border-radius:var(--r-control);width:280px;max-width:100%}.search-capsule svg{width:14px;height:14px;color:var(--text-hint);flex:0 0 auto}.search-capsule input{flex:1 1;min-width:0;height:100%;border:0;background:transparent;outline:none;font-size:13px;color:var(--ink);padding:0}.search-capsule input::placeholder{color:var(--text-hint)}.search-capsule:focus-within{box-shadow:inset 0 1px 0 rgba(255,255,255,1),0 0 0 1px var(--accent),0 0 0 4px var(--accent-tint)}@media (max-width:760px){.search-capsule{width:100%}}.ct-bar{display:flex;flex-direction:column;gap:8px;margin:12px 0}.ct-row{display:flex;align-items:center;gap:10px}.ct-row>.btn,.ct-row>.ct-name{flex:0 0 auto;margin-left:auto}@media (max-width:760px){.ct-row{flex-wrap:wrap}}.ct-lists .sel{height:36px;max-width:220px}.ct-name{display:flex;align-items:center;gap:6px}.ct-name .in{width:200px;height:30px}.ct-about{margin:0;font-size:12.5px;color:var(--text-3)}.select-bar.quiet{background:transparent;box-shadow:none}.qb{position:relative;display:flex;align-items:center;gap:6px;flex-wrap:wrap;flex:1 1;min-width:0}.qb .search-capsule{width:240px}.qb-chip{display:inline-flex;align-items:center;height:32px;border-radius:var(--r-control);background:var(--accent-soft);color:var(--accent-text);font-size:12.5px;font-weight:500}.qb-chip.on{box-shadow:0 0 0 1.5px var(--accent-ring)}.qb-chip-text{font:inherit;padding:0 4px 0 12px;max-width:340px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.qb-chip-text,.qb-x{border:0;background:transparent;color:inherit;height:100%;cursor:pointer}.qb-x{opacity:.6;font-size:15px;line-height:1;padding:0 10px 0 4px}.qb-x:hover{opacity:1}.qb-add{height:32px;padding:0 12px;border-radius:var(--r-control);border:1px dashed rgba(11,11,15,.2);background:transparent;color:var(--text-2);font:500 12.5px var(--font-sans);cursor:pointer}.qb-add.on,.qb-add:hover{border-color:var(--accent);color:var(--accent-text)}.qb-panel{position:absolute;top:calc(100% + 6px);left:0;z-index:40;width:320px;max-width:calc(100vw - 32px);display:flex;flex-direction:column;gap:10px;padding:10px}.qb-find{height:32px}.qb-groups{max-height:340px;overflow-y:auto;display:flex;flex-direction:column;gap:6px}.qb-group-name{margin:4px 10px 2px;font-size:10.5px;font-weight:620;text-transform:uppercase;letter-spacing:.05em;color:var(--text-4)}.qb-head{display:flex;align-items:center;gap:8px;font-size:13.5px;color:var(--ink);padding:2px 4px}.qb-back{border:0;background:transparent;cursor:pointer;color:var(--text-3);font-size:15px;padding:0 4px}.qb-ops{display:flex;flex-wrap:wrap;gap:4px}.qb-ops button{border:1px solid rgba(11,11,15,.1);background:var(--paper);color:var(--text-2);border-radius:var(--r-control);padding:4px 10px;font:500 12px var(--font-sans);cursor:pointer}.qb-ops button[aria-pressed=true]{background:var(--ink);color:#fff;border-color:var(--ink)}.qb-opts{max-height:240px;overflow-y:auto;display:flex;flex-direction:column}.qb-opt{display:flex;align-items:center;gap:8px;padding:6px;border-radius:var(--r-tag);font-size:13px;color:var(--ink);cursor:pointer}.qb-opt:hover{background:rgba(11,11,15,.04)}.qb-opt input{accent-color:var(--accent)}.qb-opt span:first-of-type{flex:1 1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.qb-opt .n{font-size:11px;color:var(--text-4);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.qb-foot{justify-content:flex-end;gap:6px}@media (max-width:760px){.qb .search-capsule{width:100%}}.table .tags{display:inline-flex;gap:4px;flex-wrap:wrap}.table td.rev{font-family:var(--font-mono);font-size:11px;color:var(--text-4);text-align:right}.table .pills{display:inline-flex;gap:6px;flex-wrap:wrap}.draft{font-size:14px;line-height:1.5;padding:10px 14px;border-radius:12px;background:var(--ground);box-shadow:inset 0 0 0 1px var(--hairline);white-space:pre-wrap;word-break:break-word;margin:0}.draft.quote{background:var(--accent-soft);box-shadow:none}.draft-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:10px;font-size:12.5px;color:var(--text-4)}.draft-meta .mono{font-size:12px}.fy{max-width:820px;margin:0 auto;flex-direction:column}.fy,.fy-head{display:flex;gap:16px}.fy-head{align-items:flex-end;justify-content:space-between;flex-wrap:wrap}.fy-head .mono{font-size:11px;color:var(--text-3);white-space:nowrap}.fy-group{display:inline-flex;align-items:center;gap:7px;font-family:var(--font-mono);font-size:10.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--text-3);font-weight:500;margin-top:4px}.fy-group .dot{width:6px;height:6px}.fy-stack{display:flex;flex-direction:column;gap:14px}.panel .fy-stack{gap:0}.panel .fy-stack>.fy-card{border-radius:0;box-shadow:none;background:transparent}.panel .fy-stack>.fy-card+.fy-card{border-top:1px solid var(--hairline)}.panel .fy-stack>.fy-card.focused{background:var(--accent-tint)}.fy-q .pill{margin:0 6px;vertical-align:1px}.fy-card{display:flex;flex-direction:column}.fy-card.focused{box-shadow:var(--ring),0 0 0 2px var(--accent-ring)}.fy-card.needs-you.focused{box-shadow:var(--ring),0 0 0 1px var(--warn-ring),0 0 0 3px var(--accent-ring)}.fy-card-head{display:flex;align-items:center;gap:10px;padding:14px 18px 0;flex-wrap:wrap}.fy-card-who{display:flex;flex-direction:column;line-height:1.25;min-width:0}.fy-card-who h2{font-size:14px;font-weight:600;letter-spacing:-.01em;margin:0}.fy-card-who .mono{font-size:11px;color:var(--text-4)}.fy-card-who a.mono:hover{color:var(--accent)}.fy-kind{margin-left:auto;display:inline-flex;align-items:center;gap:6px;font-family:var(--font-mono);font-size:10.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--text-3);font-weight:500;white-space:nowrap}.fy-kind .dot{width:6px;height:6px}.fy-kind.warn{color:var(--warn)}.fy-kind.acc{color:var(--accent-text)}.fy-kind.bad{color:var(--bad)}.fy-ask{padding:14px 18px 16px;display:flex;flex-direction:column;gap:10px}.fy-slot+.fy-slot{border-top:1px solid var(--hairline)}.fy-ask.dim{opacity:.6}.fy-inline{flex-direction:row;flex-wrap:wrap;align-items:center;gap:10px 18px}.fy-inline-text{flex:1 1 200px;min-width:0;display:flex;flex-direction:column;gap:2px}.fy-inline-text .fy-why{margin:0;line-height:1.45}.fy-age{font-family:var(--font-mono);font-size:11px;color:var(--text-4);margin-top:2px}.fy-inline .fy-actions{margin-top:0;flex:0 0 auto}.fy-inline .fy-error,.fy-inline .fy-outcome{flex-basis:100%}.fy-ask-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.fy-ask-head .fy-kind{margin-left:0}.fy-ask-head>.pill{margin-left:auto}.fy-q{font-size:14px;line-height:1.5;margin:0}.fy-q strong{font-weight:600}.fy-why{font-size:13px;color:var(--text-3);font-weight:400}.fy-note{color:var(--text-4)}.fy-note,.fy-warn{font-size:12.5px;line-height:1.5;margin:0}.fy-warn{color:var(--warn)}.fy-error{font-size:13px;color:var(--bad);line-height:1.5;margin:0}.fy-actions,.fy-pills{display:flex;gap:6px;flex-wrap:wrap}.fy-actions{margin-top:2px}.fy-edit{width:100%;font:inherit;font-size:14px;line-height:1.5;padding:10px 14px;border-radius:var(--r-area);background:var(--paper);border:0;box-shadow:inset 0 0 0 1px var(--accent),0 0 0 3px var(--accent-tint);outline:none;resize:vertical;color:var(--ink)}.fy-transcript{display:flex;flex-direction:column;gap:6px}.fy-transcript p{font-size:13px;line-height:1.5;padding:8px 12px;max-width:92%;margin:0}.fy-t-in{background:var(--paper);box-shadow:var(--ring);border-radius:14px 14px 14px 4px;align-self:flex-start}.fy-t-out{background:var(--accent-soft);color:var(--accent-text);border-radius:14px 14px 4px 14px;align-self:flex-end}.btn.ink .spin,.btn.primary .spin{border-color:#fff rgba(255,255,255,.35) rgba(255,255,255,.35)}.fy-pause{display:flex;align-items:center;gap:14px;flex-wrap:wrap;padding:14px 18px}.fy-pause>div{flex:1 1;min-width:190px}.fy-pause b{display:block;font-size:14px;font-weight:600}.fy-pause span{display:block;font-size:12.5px;color:var(--text-4);margin-top:2px}.fy-pause .fy-error{flex-basis:100%}.ov{max-width:1240px;margin:0 auto;display:flex;flex-direction:column;gap:16px}.ov-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:16px;gap:16px}.ov-stat{display:flex;flex-direction:column;gap:4px;padding:14px 18px 16px;color:inherit;transition:box-shadow .16s var(--ease)}.ov-stat:hover{box-shadow:var(--ring),0 0 0 1px var(--hairline-strong)}.ov-stat .l{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;font-weight:500;color:var(--text-3)}.ov-stat .l .dot{width:7px;height:7px;border-radius:50%;background:var(--warn)}.ov-stat .n{font-size:30px;font-weight:600;letter-spacing:-.03em;line-height:1.1;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;margin-top:6px}.ov-stat .s{font-size:12px;color:var(--text-4)}.ov-bento{display:grid;grid-template-columns:minmax(0,2fr) minmax(300px,1fr);grid-template-areas:"needs rail" "calls rail" "jobs rail";grid-template-rows:auto auto 1fr;grid-gap:16px;gap:16px;align-items:start}.ov-needs{grid-area:needs}.ov-calls{grid-area:calls}.ov-jobs{grid-area:jobs}.ov-rail{grid-area:rail;position:-webkit-sticky;position:sticky;top:16px;max-height:calc(100vh - 140px);overflow-y:auto}.ov-calls .table td a{color:inherit}@media (max-width:1000px){.ov-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.ov-bento{grid-template-columns:minmax(0,1fr);grid-template-areas:"needs" "rail" "calls" "jobs";grid-template-rows:none}.ov-rail{position:static;max-height:none}}@media (max-width:420px){.ov-stats{gap:10px}.ov-stat{padding:12px 14px}.ov-stat .n{font-size:24px}}.ph .pill{margin-left:2px}.ph .more.static{color:var(--text-4);font-weight:400;font-family:var(--font-mono);font-size:11px}.todo{display:flex;align-items:center;gap:12px;padding:12px 18px;border-bottom:1px solid var(--hairline);color:inherit;transition:background .14s var(--ease)}.todo:last-child{border-bottom:0}.todo:hover{background:var(--accent-hover-tint)}.todo .dot{width:8px;height:8px;background:rgba(11,11,15,.2)}.todo .dot.warn{background:var(--warn)}.todo-main{min-width:0;flex:1 1}.todo b{font-weight:600;font-size:13.5px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.todo .why{font-size:12.5px;color:var(--text-3);display:block}.todo .when{margin-left:auto;font-family:var(--font-mono);font-size:11px;color:var(--text-4);flex:0 0 auto}.visit{display:grid;grid-template-columns:max-content 96px minmax(0,1fr);grid-gap:2px 12px;gap:2px 12px;padding:10px 18px;border-bottom:1px solid var(--hairline);font-size:13px;align-items:baseline}.visit:last-child{border-bottom:0}.visit .d{font-size:11px;color:var(--text-4);text-transform:uppercase;letter-spacing:.06em;min-width:52px}.visit .d,.visit .t{font-family:var(--font-mono)}.visit .t{font-size:12px}.visit .n{font-weight:600;display:inline-flex;align-items:center;gap:6px;flex-wrap:wrap;min-width:0}.visit .n .pill{height:18px;font-size:10.5px;padding:0 7px}.visit .w{color:var(--text-3);font-size:12.5px;grid-column:3}.feed{display:flex;gap:10px;padding:10px 18px;border-bottom:1px solid var(--hairline);font-size:13px;line-height:1.45;align-items:flex-start}.feed:last-child{border-bottom:0}.feed .who{width:22px;height:22px;border-radius:50%;flex:0 0 auto;display:grid;place-items:center;background:var(--neutral-soft);color:var(--text-3)}.feed .who svg{width:12px;height:12px}.feed .who.agent{background:var(--accent-soft);color:var(--accent-text)}.feed .who.person{background:var(--ok-soft);color:var(--ok)}.feed .who.customer{background:var(--neutral-soft);color:var(--text-3)}.feed .who.system{background:var(--ground);color:var(--text-4)}.feed .text{flex:1 1;min-width:0}.feed .when{margin-left:auto;font-family:var(--font-mono);font-size:11px;color:var(--text-4);flex:0 0 auto;padding-top:2px;white-space:nowrap}.table.selectable td.pick,.table.selectable th.pick{width:1%;padding-right:0}.table.selectable .pick input{width:15px;height:15px;margin:0;accent-color:var(--accent);cursor:pointer;vertical-align:middle}.select-bar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:10px 16px;border-bottom:1px solid var(--hairline);background:var(--accent-tint)}.select-bar .small{font-size:12.5px}.table.selectable tr.picked td{background:var(--accent-tint)}.pickable{cursor:pointer}.panel .fy-stack>.fy-card.picked,.pickable.picked{background:var(--accent-tint);box-shadow:inset 0 0 0 1.5px var(--accent)}tr.pickable.picked{box-shadow:none}tr.pickable.picked td{background:var(--accent-tint);box-shadow:inset 0 1.5px 0 var(--accent),inset 0 -1.5px 0 var(--accent)}tr.pickable.picked td:first-child{box-shadow:inset 1.5px 1.5px 0 var(--accent),inset 0 -1.5px 0 var(--accent)}tr.pickable.picked td:last-child{box-shadow:inset -1.5px 1.5px 0 var(--accent),inset 0 -1.5px 0 var(--accent)}.panel>.pickable:last-child{border-bottom-left-radius:var(--r-panel);border-bottom-right-radius:var(--r-panel)}.panel>.pickable:first-child{border-top-left-radius:var(--r-panel);border-top-right-radius:var(--r-panel)}.panel tr.pickable:last-child td:first-child{border-bottom-left-radius:var(--r-panel)}.panel tr.pickable:last-child td:last-child{border-bottom-right-radius:var(--r-panel)}.panel>.fy-stack:last-child>.fy-card:last-child{border-bottom-left-radius:var(--r-panel);border-bottom-right-radius:var(--r-panel)}.panel>.fy-stack:first-child>.fy-card:first-child{border-top-left-radius:var(--r-panel);border-top-right-radius:var(--r-panel)}.fy-done{background:transparent;color:var(--text-2);box-shadow:inset 0 0 0 1px var(--hairline-strong);gap:5px}.fy-done svg{color:var(--text-4)}.fy-done:hover:not(:disabled){box-shadow:inset 0 0 0 1px var(--accent);color:var(--accent-text)}.fy-done:hover:not(:disabled) svg{color:var(--accent)}.fy-done.on{box-shadow:inset 0 0 0 1.5px var(--accent);color:var(--accent-text);background:var(--accent-tint);opacity:1}.fy-done.on svg{color:var(--accent)}.fy-more{position:relative}.fy-menu{position:absolute;right:0;top:calc(100% + 6px);z-index:30;min-width:210px;background:var(--paper);backdrop-filter:none;-webkit-backdrop-filter:none;box-shadow:var(--ring),0 12px 32px rgba(11,11,15,.12)}.fy-menu .mi{text-align:left}.ov-needs,.ov-needs .fy-card{overflow:visible}.fy-more .btn.icon-only{width:28px;height:28px}.fy-card:has(.fy-menu){position:relative;z-index:10}.ov-needs:has(.fy-menu){position:relative;z-index:10}.cards .panel>p{margin:12px 18px}.cards .panel>p+p{margin-top:-2px}.cards .panel>.notice{margin:12px 18px}.cards .panel>.btn,.cards .panel>form{margin:4px 18px 16px}.cards .panel>a.btn{display:inline-flex}.cards .panel>p+.btn,.cards .panel>p+form{margin-top:0}.cards .panel>.table+p{margin-top:10px}.setup-card .ph h3{margin-right:8px}.setup-bar{height:6px;margin:0 16px;border-radius:999px;background:var(--hairline);overflow:hidden}.setup-bar i{display:block;height:100%;border-radius:inherit;background:var(--ok);transition:width .4s var(--ease)}.setup-next{display:flex;gap:16px;align-items:center;justify-content:space-between;margin:14px 16px 4px;padding:14px 16px;border-radius:var(--r-tile);background:var(--ground-band,rgba(11,11,15,.03))}.setup-next b{display:block;font-size:14.5px}.setup-next p{margin:3px 0 0;font-size:13px;color:var(--text-3);line-height:1.45}.setup-next .btn{flex:0 0 auto}.setup-kicker{display:block;font-family:var(--font-mono);font-size:10.5px;letter-spacing:.12em;text-transform:uppercase;color:var(--text-hint);margin-bottom:2px}.setup-steps{list-style:none;margin:0;padding:10px 16px 16px;display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));grid-gap:4px 16px;gap:4px 16px}.setup-steps li{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-2);padding:4px 0}.setup-steps li.done{color:var(--text-3)}.setup-steps li.next{color:var(--ink);font-weight:600}@media (max-width:760px){.setup-next{flex-direction:column;align-items:flex-start}}.ib-split{flex:1 1;min-height:0;display:grid;grid-template-columns:340px minmax(0,1fr)}.ib-pane{border-right:1px solid rgba(11,11,15,.07);overflow-y:auto;padding:14px 10px 28px;display:flex;flex-direction:column;gap:14px}.ib-filter{display:flex;align-items:center;gap:9px;padding:6px 12px;border-radius:10px;font-size:13px;font-weight:560;color:var(--ink);text-decoration:none}.ib-filter:hover{background:rgba(11,11,15,.04)}.ib-filter .muted{font-weight:400;margin-left:auto}.ib-check{width:16px;height:16px;flex:0 0 auto;display:grid;place-items:center;border-radius:5px;box-shadow:inset 0 0 0 1.5px var(--hairline-strong);color:var(--on-accent)}.ib-check.on{background:var(--accent);box-shadow:none}.content-pad>.ib-filter{margin-bottom:12px;max-width:420px}.ib-group{display:flex;flex-direction:column;gap:2px}.ib-group h2{padding:4px 12px 8px}.ib-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px}.ib-row{display:flex;gap:10px;padding:10px 12px;border-radius:var(--r-tile);align-items:flex-start;color:inherit;text-decoration:none;transition:background .14s var(--ease),box-shadow .14s var(--ease)}.ib-row:hover{background:rgba(11,11,15,.035)}.ib-row.ib-on{background:var(--paper);box-shadow:0 0 0 1px rgba(11,11,15,.07),0 1px 2px rgba(11,11,15,.04)}.ib-row .av{width:32px;height:32px;font-size:11.5px}.ib-body{flex-direction:column;flex:1 1;gap:2px}.ib-body,.ib-line{display:flex;min-width:0}.ib-line{align-items:center;gap:6px}.ib-name{font-size:13.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ib-kind{display:inline-flex;align-items:center;gap:4px;color:var(--text-hint);font-size:11px;flex:0 0 auto}.ib-kind .icon{width:13px;height:13px}.ib-kind i{font-style:normal}.ib-when{margin-left:auto;font-family:var(--font-mono);font-size:10.5px;color:var(--text-hint);flex:0 0 auto}.ib-preview{font-size:12.5px;color:var(--text-3);line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ib-you{color:var(--ink);font-weight:500}.ib-preview em{color:var(--text-hint);font-style:normal}.th{display:flex;flex-direction:column;min-height:0;min-width:0}.th-head{flex:0 0 auto;display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:12px 24px;border-bottom:1px solid rgba(11,11,15,.07)}.th-who{display:flex;flex-direction:column;line-height:1.25;min-width:0}.th-who b{font-size:15px;font-weight:600;letter-spacing:-.01em}.th-meta,.th-who b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.th-meta{font-family:var(--font-mono);font-size:11px;color:var(--text-4)}.th-meta a{color:inherit}.th-meta a:hover{color:var(--accent)}.th-head .spacer{flex:1 1}.th-head .pill{flex:0 0 auto}.th-scroll{flex:1 1;min-height:0;overflow-y:auto;padding:20px 24px 24px;display:flex;flex-direction:column;gap:8px}.th-blank{color:var(--text-3);font-size:13.5px;margin:auto;padding:24px;text-align:center}.th-older{align-self:center;font-family:var(--font-mono);font-size:10.5px;color:var(--text-hint);padding:2px 0 6px}.th-msg{max-width:72%;display:flex;flex-direction:column;gap:3px}.th-msg p{margin:0;padding:9px 13px;font-size:13.5px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.th-in{align-self:flex-start}.th-in p{background:var(--paper);border-radius:var(--r-bubble) var(--r-bubble) var(--r-bubble) calc(var(--r-bubble) / 3);box-shadow:0 0 0 1px var(--hairline)}.th-out{align-self:flex-end}.th-out p{border-radius:var(--r-bubble) var(--r-bubble) calc(var(--r-bubble) / 3) var(--r-bubble)}.th-agent p{background:var(--accent-soft);color:var(--ink);box-shadow:0 0 0 1px color-mix(in srgb,var(--accent-text) 14%,transparent)}.th-you p{background:var(--ink);color:#fff}.th-stamp{font-family:var(--font-mono);font-size:10.5px;color:var(--text-hint);padding:0 6px}.th-out .th-stamp{text-align:right}.th-mark{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--text-4);padding:0 7px}.th-out .th-mark{text-align:right}.th-sys{align-self:center;max-width:80%;display:flex;flex-direction:column;align-items:center;gap:3px}.th-sys p{margin:0;font-size:12px;color:var(--text-3);background:var(--neutral-soft);padding:5px 12px;border-radius:var(--r-control);line-height:1.45;white-space:pre-wrap;word-break:break-word;text-align:center}.th-sys .th-mark,.th-sys .th-stamp{text-align:center;padding:0}.th-call{align-self:stretch;max-width:100%;margin:4px 0;padding:10px 14px;border:1px solid rgba(11,11,15,.12);border-radius:var(--r-card,14px);background:rgba(11,11,15,.025);display:flex;flex-direction:column;gap:4px}.th-call-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.th-call-head .th-mark,.th-call-head .th-stamp{padding:0;text-align:left}.th-call-sum{margin:0;font-size:13.5px;line-height:1.45;color:var(--ink)}.th-call-toggle{align-self:flex-start;-moz-appearance:none;appearance:none;-webkit-appearance:none;border:0;border-radius:0;height:auto;min-height:0;padding:2px 0;margin:0;font:inherit;font-size:12px;color:var(--text-3);cursor:pointer;text-decoration:underline;text-underline-offset:3px}.th-call-toggle,.th-call-toggle:hover{background:transparent;box-shadow:none}.th-call-toggle:hover{color:var(--ink)}.th-call-turns{list-style:none;margin:6px 0 0;padding:8px 0 0;border-top:1px solid rgba(11,11,15,.1);display:flex;flex-direction:column;gap:7px;max-height:420px;overflow-y:auto}.th-call-turns li{display:grid;grid-template-columns:72px 1fr;grid-gap:10px;gap:10px;font-size:13px;line-height:1.45}.th-call-turns .who{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-4);padding-top:3px}.th-call-turns li.caller .what{color:var(--ink)}.th-call-turns li.assistant .what{color:var(--text-3)}.th-call-turns .what{white-space:pre-wrap;word-break:break-word}.th-sys.th-m-note p{box-shadow:inset 0 0 0 1px transparent;outline:1px dashed rgba(11,11,15,.18);outline-offset:-1px}.th-foot{flex:0 0 auto;padding:0 24px 18px}.composer-customer{background:var(--paper);border-radius:var(--r-card);box-shadow:var(--ring-strong),0 8px 24px -12px rgba(11,11,15,.18);display:flex;flex-direction:column;transition:box-shadow .16s var(--ease)}.composer-customer:focus-within{box-shadow:0 0 0 1px rgba(11,11,15,.22),0 8px 24px -12px rgba(11,11,15,.18)}.cc-to{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:8px 14px;border-bottom:1px solid rgba(11,11,15,.07);font-size:12px;color:var(--text-3)}.cc-to .cc-name{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink);font-weight:500}.cc-to .spacer{flex:1 1}.cc-to .pill{height:20px}.cc-body{padding:12px 14px 10px;display:flex;flex-direction:column;gap:8px}.cc-body textarea{width:100%;min-height:40px;max-height:160px;padding:0;resize:none;overflow-y:auto;border:0;outline:0;background:transparent;font:14px/1.5 var(--font-sans);letter-spacing:-.004em;color:var(--ink)}.cc-body textarea::placeholder{color:var(--text-hint)}.cc-body textarea:disabled{color:var(--text-hint)}.cc-row{display:flex;align-items:center;justify-content:space-between;gap:10px}.cc-count{font-family:var(--font-mono);font-size:11px;color:var(--text-hint);white-space:nowrap}.cc-count.cc-long{color:var(--text-3)}.cc-actions{display:flex;gap:6px;align-items:center}.composer-tester{margin-top:10px;border-radius:var(--r-card);display:flex;flex-direction:column}.composer-tester .cc-to{border-bottom-color:rgba(11,11,15,.06)}.composer-tester .cc-body textarea{font-size:13.5px}.ib-new{padding:10px 12px 4px}.ib-new summary{list-style:none;cursor:pointer;font-size:12.5px;color:var(--accent);font-weight:500;display:inline-flex;align-items:center;gap:6px}.ib-new summary::-webkit-details-marker{display:none}.ib-new form{display:flex;flex-direction:column;gap:6px;margin-top:8px}.ib-new input,.ib-new textarea{width:100%;font:13px/1.45 var(--font-sans);padding:8px 10px;border-radius:var(--r-control);border:1px solid rgba(11,11,15,.1);background:var(--paper);color:var(--ink)}.ib-new textarea{min-height:56px;resize:vertical;border-radius:var(--r-area)}.ib-new .row{display:flex;align-items:center;justify-content:space-between;gap:8px}.ib-new .fine{margin:0}.th-note{font-size:12px;color:var(--text-3);line-height:1.45;margin:0;padding:8px 14px 0}.th-note.th-warn{color:var(--warn)}.th-outcome{margin:8px 2px 0;font-size:12.5px;line-height:1.45}.th-ok{color:var(--ok)}.th-warn{color:var(--warn)}.th-bad{color:var(--bad)}.ib-back{display:none;align-items:center;gap:5px;margin-right:4px;font-size:13px;color:var(--accent);min-height:32px}@media (max-width:900px){.ib-split{grid-template-columns:minmax(0,1fr)}.ib-split[data-view=list] .th,.ib-split[data-view=thread] .ib-pane{display:none}.ib-pane{border-right:0}.ib-back{display:inline-flex}}@media (max-width:760px){.th-head{padding:10px 16px;gap:8px}.th-scroll{padding:16px 16px 20px}.th-msg{max-width:86%}.th-foot{padding:0 12px 12px}.cc-actions .btn,.ib-back,.ib-row{min-height:44px}}.bd{flex:1 1;min-height:0;align-items:flex-start;gap:12px;padding:20px 28px var(--dock-pad);overflow:auto}.bd,.bd-col{min-width:0;display:flex}.bd-col{flex:0 0 272px;width:272px;max-width:272px;flex-direction:column;gap:8px;background:rgba(11,11,15,.035);border-radius:var(--r-card);padding:10px;transition:background .16s var(--ease),box-shadow .16s var(--ease)}.bd-col.bd-done{background:rgba(21,128,61,.05)}.bd-col.bd-aside{opacity:.78}.bd-col.bd-over{background:var(--accent-tint);box-shadow:inset 0 0 0 1.5px color-mix(in srgb,var(--accent) 35%,transparent);opacity:1}.bd-head{display:flex;align-items:center;gap:8px;padding:6px 8px 4px;flex-wrap:wrap}.bd-head h2{margin:0;font-size:13px;font-weight:600;letter-spacing:-.01em}.bd-count,.bd-sum{font-family:var(--font-mono);font-size:11px;color:var(--text-4)}.bd-sum{margin-left:auto}.bd-blurb{flex-basis:100%;margin:0;font-size:11.5px;color:var(--text-4);line-height:1.4}.bd-stack{display:flex;flex-direction:column;gap:8px;min-width:0}.bd-stack>*{min-width:0;max-width:100%}.bd-empty{margin:4px 8px 6px;font-size:12px;color:var(--text-4)}.bd-ghost{min-height:72px;background:rgba(255,255,255,.4);box-shadow:inset 0 0 0 1.5px color-mix(in srgb,var(--accent) 35%,transparent);outline:1.5px dashed color-mix(in srgb,var(--accent) 45%,transparent);outline-offset:-1.5px}.bd-card,.bd-ghost{border-radius:var(--r-tile)}.bd-card{position:relative;background:var(--paper);box-shadow:0 0 0 1px rgba(11,11,15,.06),0 1px 2px rgba(11,11,15,.04);padding:12px 13px;display:flex;flex-direction:column;gap:6px;cursor:-webkit-grab;cursor:grab;transition:box-shadow .16s var(--ease),transform .16s var(--ease)}.bd-card:hover{box-shadow:0 0 0 1px rgba(11,11,15,.1),0 6px 16px -8px rgba(11,11,15,.18)}.bd-card.bd-lift,.bd-card:active{cursor:-webkit-grabbing;cursor:grabbing}.bd-card.bd-lift{transform:rotate(-1.5deg) translate(6px,-4px);box-shadow:0 0 0 1px color-mix(in srgb,var(--accent) 30%,transparent),0 18px 40px -12px rgba(11,11,15,.3);z-index:2}.bd-card.bd-pending{box-shadow:0 0 0 1px var(--accent-ring),0 1px 2px rgba(11,11,15,.04)}.bd-card.bd-open{z-index:3}.bd-card-top{display:flex;align-items:center;gap:6px;min-width:0}.bd-card-top b{flex:1 1;font-size:13.5px;font-weight:600;letter-spacing:-.01em;line-height:1.3;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bd-title{color:var(--text-3);overflow-wrap:anywhere}.bd-need,.bd-title{margin:0;font-size:12.5px;line-height:1.4}.bd-need{color:var(--warn);display:flex;gap:6px;align-items:flex-start}.bd-need .dot{width:6px;height:6px;margin-top:6px}.bd-card-foot{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:2px;min-height:22px}.bd-quote{margin:0;font-size:12px;color:var(--text-3);line-height:1.4}.bd-quote.ok{color:var(--ink)}.bd-quote a{color:var(--accent-text,var(--accent));text-decoration:none}.bd-quote a:hover{text-decoration:underline}.bd-ago{font-size:10.5px;color:var(--text-hint)}.bd-ago,.bd-money{font-family:var(--font-mono);white-space:nowrap}.bd-money{margin-left:auto;font-size:12px;font-weight:500;color:var(--ink)}.bd-move{flex:0 0 auto;border:0;background:none;cursor:pointer;font-size:11.5px;font-weight:500;color:var(--text-4);padding:3px 7px;border-radius:var(--r-control);transition:color .14s var(--ease),background .14s var(--ease)}.bd-move:hover,.bd-move[aria-expanded=true]{color:var(--accent-text);background:var(--accent-soft)}.bd-menu{position:absolute;right:8px;top:calc(100% - 6px);z-index:20;min-width:176px}.bd-sheet{position:absolute;right:28px;bottom:18px;z-index:6;width:360px;max-width:calc(100% - 56px);max-height:min(72vh,calc(100% - 40px));border-radius:calc(var(--r-card) + 4px);padding:16px 18px 14px;display:flex;flex-direction:column;gap:10px;will-change:transform;animation:rise .3s var(--ease) both}.bd-sheet>header{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.bd-sheet-move{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--text-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.bd-sheet>header .pill{margin-left:auto}.bd-sheet-body{flex:1 1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:8px}.bd-said{font-size:13.5px;line-height:1.45}.bd-said.bd-mine{align-self:flex-end;max-width:86%;background:var(--accent);color:var(--on-accent);border-radius:var(--r-bubble) var(--r-bubble) calc(var(--r-bubble) / 3) var(--r-bubble);padding:8px 12px;white-space:pre-wrap;word-break:break-word}.bd-said p:first-child{margin-top:0}.bd-said p:last-child{margin-bottom:0}.bd-thinking{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-3);margin:0}.bd-sheet .notice{font-size:12.5px}.bd-sheet-foot{display:flex;flex-direction:column;gap:8px}.bd-sheet-foot textarea{width:100%;border:0;outline:0;resize:none;max-height:120px;background:rgba(255,255,255,.7);border-radius:var(--r-area);box-shadow:inset 0 0 0 1px rgba(11,11,15,.08);padding:9px 12px;font-size:13px;line-height:1.5;color:var(--ink)}.bd-sheet-foot textarea::placeholder{color:var(--text-hint)}.bd-sheet-foot textarea:focus{box-shadow:inset 0 0 0 1px var(--accent),0 0 0 3px var(--accent-tint)}.bd-sheet-actions{display:flex;gap:6px;justify-content:flex-end}[data-glass=off] .bd-sheet-foot textarea{background:var(--paper)}@media (max-width:760px){.bd{padding:14px 16px var(--dock-pad);gap:10px}.bd-col{flex-basis:256px}.bd-move{min-height:44px;min-width:44px;display:inline-flex;align-items:center;justify-content:center}.bd-sheet{right:12px;left:12px;width:auto;max-width:none;bottom:12px}}.ps{display:flex;flex-direction:column;gap:16px;max-width:920px}.ps-intro{margin:0;padding:12px 18px 0;font-size:13px;color:var(--text-3);line-height:1.5}.ps-rows{display:flex;flex-direction:column;padding:8px 12px}.ps-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:8px 6px;border-bottom:1px solid var(--hairline)}.ps-row:last-child{border-bottom:0}.ps-order{display:inline-flex;flex-direction:column}.ps-order button{border:0;background:transparent;color:var(--text-4);font-size:11px;line-height:1;padding:1px 4px;cursor:pointer}.ps-order button:disabled{opacity:.3;cursor:default}.ps-order button:not(:disabled):hover{color:var(--accent-text)}.ps-label{width:220px;height:32px}.ps-n{font-size:12px;color:var(--text-4);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;min-width:84px}.ps-remove{display:inline-flex;align-items:center;gap:6px}.ps-add{display:flex;align-items:center;gap:8px;padding:12px 18px 16px;border-top:1px solid var(--hairline)}.ps-add .in{width:260px;height:32px}.ps-group{padding:10px 18px 4px}.ps-group h4{margin:4px 0 8px;font-size:11px;font-weight:620;text-transform:uppercase;letter-spacing:.05em;color:var(--text-4)}.ps-rule{display:grid;grid-template-columns:180px 20px minmax(0,240px);align-items:center;grid-gap:8px;gap:8px;padding:4px 0;font-size:13.5px;color:var(--ink)}.ps-arrow{color:var(--text-4);text-align:center}.ps-switches{display:flex;flex-direction:column;gap:10px;padding:14px 18px;border-top:1px solid var(--hairline);margin-top:8px}.ps-switch{display:flex;align-items:flex-start;gap:10px;font-size:13px;color:var(--text-2);line-height:1.5;cursor:pointer}.ps-switch input{margin-top:3px;accent-color:var(--accent)}.ps-switch b{color:var(--ink);font-weight:600}.ps-foot{display:flex;justify-content:flex-end;padding:0 18px 16px}@media (max-width:760px){.ps-rule{grid-template-columns:1fr}.ps-arrow{display:none}.ps-add .in,.ps-label{width:100%}}.pl-filter{padding:4px 28px 0}.pl-filter .ct-bar{margin:8px 0 4px}.wk .wk-bar{flex-wrap:wrap;gap:10px}.wk .wk-bar .seg a{min-width:30px;justify-content:center}.wk .wk-who{flex-wrap:wrap;height:auto;margin:4px 0 12px;width:-moz-fit-content;width:fit-content}.wk .wk-who a{gap:7px}.wk-grid{--wk-hour:52px;overflow:visible}.wk-body,.wk-head{display:grid;grid-template-columns:56px repeat(7,minmax(0,1fr))}.wk-head{border-bottom:1px solid var(--hairline-strong)}.wk-head>span{display:flex;flex-direction:column;align-items:center;gap:2px;padding:10px 0 8px}.wk-head small{font-size:11px;color:var(--text-3);text-transform:uppercase;letter-spacing:.04em}.wk-head b{font-size:17px;font-weight:600;width:30px;height:30px;border-radius:50%;display:grid;place-items:center}.wk-head .today b{background:var(--ink);color:#fff}.wk-body{height:calc(var(--wk-hours) * var(--wk-hour))}.wk-hours{display:grid;grid-template-rows:repeat(var(--wk-hours),1fr)}.wk-hours span{font-size:10.5px;color:var(--text-hint);text-align:right;padding-right:8px;transform:translateY(-6px)}.wk-hours span:first-child{visibility:hidden}.wk-day{position:relative;border-left:1px solid var(--hairline);background-image:linear-gradient(var(--hairline) 1px,transparent 1px);background-size:100% var(--wk-hour)}.wk-day.today{background-color:color-mix(in srgb,var(--accent) 3%,transparent)}.wk-slot{position:absolute}.wk-slot.open{z-index:5}.wk-visit{position:absolute;inset:0;width:100%;font:inherit;text-align:left;cursor:pointer;border:0;display:flex;flex-direction:column;gap:1px;padding:4px 6px;overflow:hidden;border-radius:8px;font-size:11.5px;line-height:1.25;color:var(--ink);background:rgba(255,255,255,.92);box-shadow:0 0 0 1px var(--hairline-strong),0 2px 6px rgba(11,11,15,.06);text-decoration:none;min-height:20px}.wk-visit:hover{box-shadow:0 0 0 1px rgba(11,11,15,.18),0 4px 10px rgba(11,11,15,.1);z-index:2}.wk-visit .line{display:flex;align-items:center;gap:5px;min-width:0;white-space:nowrap}.wk-visit .when{font-family:var(--font-mono);font-size:10.5px;color:var(--text-2);flex:0 0 auto}.wk-visit b{font-weight:600;min-width:0}.wk-visit .who,.wk-visit b{overflow:hidden;text-overflow:ellipsis}.wk-visit .who{color:var(--text-3);white-space:nowrap}.wk-visit .who.bad{color:var(--bad)}.wk-list{display:none}.wk-list ul{list-style:none;margin:0;padding:4px 14px 10px}.wk-list h4{margin:12px 0 6px;font-size:13px}.wk-li{display:flex;align-items:center;gap:12px;padding:8px 0;border-top:1px solid var(--hairline);color:var(--ink);text-decoration:none;font-size:13px}.wk-li .t{display:flex;flex-direction:column;flex:1 1;min-width:0}.wk-li .mono{font-size:12px;color:var(--text-2);width:92px;flex:0 0 auto}@media (max-width:760px){.wk-grid{display:none}.wk-list{display:block}}.wk-pop{position:absolute;top:0;left:calc(100% + 8px);width:300px;max-width:70vw;padding:10px 10px 12px 14px;border-radius:16px;z-index:6;display:flex;flex-direction:column;gap:4px;animation:rise .16s var(--ease) both;cursor:default}.wk-pop.left{left:auto;right:calc(100% + 8px)}.wk-pop-head{display:flex;align-items:center;gap:6px}.wk-pop h3{flex:1 1;min-width:0;margin:0;font-size:15.5px;font-weight:600;line-height:1.25;overflow-wrap:anywhere}.wk-pop h3 a{color:var(--ink);text-decoration:none}.wk-pop h3 a:hover{text-decoration:underline}.wk-pop .when{margin:0 0 4px;font-size:12.5px;color:var(--text-2)}.wk-pop-rows{display:grid;grid-template-columns:auto 1fr;grid-column-gap:10px;column-gap:10px;grid-row-gap:3px;row-gap:3px;margin:0 4px 2px 0;font-size:12.5px;line-height:1.35}.wk-pop-rows dt{color:var(--text-3)}.wk-pop-rows dd{margin:0;min-width:0;overflow-wrap:anywhere}.wk-pop .pre{white-space:pre-wrap}.wk-pop .bad{color:var(--bad)}.wk-pop>.btn{align-self:flex-start;margin-top:6px}.wk-day{cursor:copy}.wk-draft{position:absolute;left:2px;right:2px;border-radius:8px;background:color-mix(in srgb,var(--accent) 14%,white);box-shadow:0 0 0 1.5px var(--accent);color:var(--accent);font-size:11px;font-weight:600;padding:3px 6px;pointer-events:none;z-index:3}.wk-hint{margin-top:8px}.mo-grid{display:flex;flex-direction:column}.mo-head{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));border-bottom:1px solid var(--hairline-strong)}.mo-head span{padding:10px 8px 8px;font-size:11px;color:var(--text-3);text-transform:uppercase;letter-spacing:.04em}.mo-week{display:grid;grid-template-columns:repeat(7,minmax(0,1fr))}.mo-week+.mo-week{border-top:1px solid var(--hairline)}.mo-day{min-height:112px;padding:6px 4px;display:flex;flex-direction:column;gap:3px;cursor:copy;min-width:0}.mo-day+.mo-day{border-left:1px solid var(--hairline)}.mo-day.out{background:rgba(11,11,15,.02)}.mo-day.out .mo-num{color:var(--text-hint)}.mo-day.drafting{background:color-mix(in srgb,var(--accent) 7%,white)}.mo-num{align-self:flex-start;font-size:12.5px;font-weight:600;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;margin-left:2px}.mo-day.today .mo-num{background:var(--ink);color:#fff}.wk-slot.mo{position:relative;height:22px;flex:0 0 auto}.wk-slot.mo .wk-visit{box-shadow:none;background:transparent;padding:2px 4px;border-radius:6px}.wk-slot.mo .wk-visit:hover{background:rgba(11,11,15,.05)}.mo-more{font-size:11.5px;color:var(--text-2);padding:0 6px}.nv-scrim{position:fixed;inset:0;z-index:60;background:rgba(11,11,15,.18);display:grid;place-items:start center;padding:10vh 16px 16px;cursor:default}.nv{width:min(520px,100%);border-radius:20px;padding:16px 18px;display:flex;flex-direction:column;gap:12px;animation:rise .18s var(--ease) both}.nv-head{display:flex;align-items:center;gap:8px}.nv-title{flex:1 1;font:inherit;font-size:20px;font-weight:600;border:0;border-bottom:1px solid var(--hairline-strong);background:transparent;padding:4px 2px 6px;outline:none;color:var(--ink)}.nv-title:focus{border-bottom-color:var(--accent)}.nv-when{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.nv-field select,.nv-look input,.nv-notes,.nv-when input{font:inherit;font-size:13.5px;height:36px;padding:0 10px;border-radius:var(--r-control);border:1px solid var(--hairline-strong);background:rgba(255,255,255,.85);color:var(--ink)}.nv-field{display:grid;grid-template-columns:44px 1fr;align-items:start;grid-gap:10px;gap:10px;font-size:13px}.nv-field>span{padding-top:9px;color:var(--text-3)}.nv-guests{display:flex;flex-wrap:wrap}.nv-chip,.nv-guests{gap:6px;align-items:center}.nv-chip{display:inline-flex;max-width:100%;padding:4px 4px 4px 10px;border-radius:12px;background:rgba(11,11,15,.05);font-size:13px}.nv-chip small{color:var(--text-3);font-size:11.5px}.nv-chip small.warn{color:var(--warn)}.nv-chip button{border:0;background:transparent;cursor:pointer;font-size:15px;line-height:1;color:var(--text-3);padding:2px 6px;border-radius:8px}.nv-chip button:hover{background:rgba(11,11,15,.06);color:var(--ink)}.nv-look{position:relative;flex:1 1;min-width:220px}.nv-look input{width:100%;box-sizing:border-box}.nv-hits{position:absolute;left:0;right:0;top:calc(100% + 4px);list-style:none;margin:0;padding:4px;border-radius:14px;z-index:2;max-height:260px;overflow:auto}.nv-hits button{display:flex;flex-direction:column;align-items:flex-start;gap:1px;width:100%;border:0;background:transparent;padding:7px 10px;border-radius:10px;cursor:pointer;font:inherit;font-size:13px;color:var(--ink);text-align:left}.nv-hits button:hover{background:rgba(11,11,15,.05)}.nv-hits small{color:var(--text-3);font-size:11.5px}.nv-check{display:flex;align-items:center;gap:8px;font-size:13.5px}.nv-notes{height:auto;padding:8px 12px;resize:vertical;border-radius:var(--r-area)}.nv-foot{display:flex;align-items:center;gap:8px;flex-wrap:wrap}@media (max-width:760px){.wk-hint{display:none}}.cust .cust-head{display:flex;align-items:flex-start;gap:14px;padding:16px 18px}.cust .cust-head .av.lg{width:44px;height:44px;font-size:15px;flex:0 0 auto}.cust .cust-who{min-width:0;flex:1 1}.cust .cust-who h2{margin:0;font-size:18px;letter-spacing:-.02em;line-height:1.2}.cust .cust-person{margin:2px 0 0;font-size:13.5px;color:var(--text-3)}.cust .cust-meta{margin:6px 0 0;font-size:13px;color:var(--text-3)}.cust .cust-meta a{color:var(--ink);text-decoration:none}.cust .cust-meta a:hover{text-decoration:underline}.cust .cust-pills{display:flex;flex-wrap:wrap;gap:6px;align-items:center;justify-content:flex-end;max-width:46%}.cust .cust-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);grid-gap:12px;gap:12px;margin-top:12px;align-items:start}.cust .stack{display:flex;flex-direction:column;gap:12px}.cust .panel .ph .more{font-size:12.5px}.cust .facts{display:grid;grid-template-columns:max-content minmax(0,1fr);grid-gap:4px 14px;gap:4px 14px;margin:0}.cust .facts .kv{display:contents}.cust .facts dt{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-hint);padding-top:3px}.cust .facts dd{margin:0;font-size:13px;color:var(--ink);overflow-wrap:anywhere}.cust .facts dd .who{display:inline-block;margin-right:10px}.cust .facts dd .who small{color:var(--text-3)}.cust .facts+.facts-group,.cust .facts-group+.facts-group{margin-top:14px;padding-top:12px;border-top:1px solid var(--hairline)}.cust .facts-group h4{margin:0 0 6px;font-size:12px;font-weight:600;letter-spacing:.02em;color:var(--text-2)}.cust .facts-group h5{margin:10px 0 4px;font-family:var(--font-mono);font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-hint);font-weight:500}.cust .calls{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.cust .calls li{display:flex;flex-wrap:wrap;align-items:baseline;gap:8px;font-size:12.5px}.cust .calls .when{font-family:var(--font-mono);font-size:11px;color:var(--text-hint);white-space:nowrap}.cust .calls .sum{flex:1 1 100%;color:var(--text-2);padding-left:2px}.cust .calls .sum em{color:var(--text-3);font-style:normal}.cust .rows{list-style:none;margin:0;padding:4px 0 0;display:flex;flex-direction:column}.cust .row{display:flex;align-items:center;gap:10px;padding:9px 16px;border-top:1px solid var(--hairline)}.cust .row.col{flex-direction:column;align-items:flex-start;gap:6px}.cust .row:first-child{border-top:0}.cust .row-main{display:flex;flex-direction:column;min-width:0;flex:1 1}.cust .row-main b{font-weight:500;font-size:13.5px}.cust .row-main .muted{font-size:12px}.cust .small{font-size:12.5px;margin:0}.cust .thread-mini{list-style:none;margin:0;padding:10px 16px 14px;display:flex;flex-direction:column;gap:8px}.cust .thread-mini li{max-width:88%;padding:8px 11px;border-radius:12px;font-size:13px;line-height:1.4}.cust .thread-mini li p{margin:0;white-space:pre-wrap}.cust .thread-mini li .when{display:block;margin-top:3px;font-family:var(--font-mono);font-size:10.5px;opacity:.7}.cust .thread-mini .in{align-self:flex-start;background:var(--paper);box-shadow:var(--ring)}.cust .thread-mini .out{align-self:flex-end}.cust .thread-mini .out.agent{background:color-mix(in srgb,var(--accent) 10%,var(--paper))}.cust .thread-mini .out.you{background:var(--ink);color:#fff}@media (max-width:900px){.cust .cust-grid{grid-template-columns:minmax(0,1fr)}.cust .cust-head{flex-wrap:wrap}.cust .cust-pills{max-width:100%;justify-content:flex-start}}.cust .cust-head{flex-wrap:wrap}.cust-dnc{flex-basis:100%;padding-left:58px}@media (max-width:760px){.cust-dnc{padding-left:0}}.dnc{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.dnc .in{width:280px;height:30px}.dnc .bad-text{color:var(--bad-text)}.dl{flex-direction:column;min-height:100%}.dl,.dl-bar{display:flex}.dl-bar{align-items:center;gap:8px;flex-wrap:wrap;padding:12px 20px;border-bottom:1px solid var(--hairline)}.dl-calling{font-size:13px;color:var(--text-3)}.dl-calling b{color:var(--ink);font-weight:600}.dl .btn.danger{color:var(--bad)}.dl-test{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px 20px;border-bottom:1px solid var(--hairline);font-size:13px}.dl .input,.dl .textarea{font:13px/1.45 var(--font-sans);padding:7px 10px;border-radius:var(--r-field);border:1px solid rgba(11,11,15,.1);background:var(--paper);color:var(--ink)}.dl .textarea{width:100%;min-height:84px;resize:vertical;border-radius:var(--r-area)}.dl .label{font-family:var(--font-mono);font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-hint)}.dl .small{font-size:12px}.dl-lines{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));grid-gap:8px;gap:8px;padding:12px 20px;border-bottom:1px solid var(--hairline)}.dl-line{display:flex;flex-direction:column;gap:3px;padding:10px 12px;border-radius:var(--r-field);background:var(--paper);box-shadow:var(--ring);font-size:12.5px}.dl-line b{font-weight:600;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dl-line span{display:inline-flex;align-items:center;gap:6px;color:var(--text-3)}.dl-line.on{box-shadow:0 0 0 1.5px var(--ok)}.dl-line.gone{opacity:.55}.dl-line.idle{color:var(--text-hint);justify-content:center;align-items:center;box-shadow:none;border:1px dashed var(--hairline-strong);background:transparent}.dl-stats{grid-column:1/-1;display:flex;gap:18px;font-size:12px;color:var(--text-3)}.dl-stats b{color:var(--ink);font-size:14px;margin-right:4px}.dl-split{display:grid;grid-template-columns:280px minmax(0,1fr);flex:1 1;min-height:0}.dl-queue{border-right:1px solid var(--hairline);display:flex;flex-direction:column;min-height:0;overflow:hidden}.dl-queue h2{flex:0 0 auto;display:flex;align-items:center;gap:8px;margin:0;padding:14px 16px 10px;border-bottom:1px solid var(--hairline);font-family:var(--font-mono);font-size:10.5px;font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:var(--text-hint)}.dl-q-count{margin-left:auto;font-family:var(--font-sans);font-size:11px;font-weight:600;letter-spacing:0;color:var(--text-3);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.dl-queue ul{flex:1 1;min-height:0;overflow-y:auto;list-style:none;margin:0;padding:0}.dl-queue li+li{border-top:1px solid var(--hairline)}.dl-q{display:flex;flex-direction:column;gap:3px;padding:10px 16px;color:inherit;text-decoration:none;font-size:12px;transition:background .12s}.dl-q:hover{background:var(--ground-band)}.dl-q:focus-visible{outline:none;box-shadow:inset 0 0 0 2px var(--accent-ring)}.dl-queue .empty.tight{padding:16px}.dl-q-pages{flex:0 0 auto;display:flex;align-items:center;gap:4px;padding:8px 10px 8px 16px;border-top:1px solid var(--hairline)}.dl-q-pages .spacer{flex:1 1}.dl-q-pages .btn{min-width:30px;font-size:15px}.dl-q-line{display:flex;gap:8px;align-items:baseline}.dl-q-line b{font-weight:500;font-size:13px;flex:1 1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dl-main{padding:18px 20px 28px;overflow-y:auto}.dl-idle{max-width:1040px}.dl-idle h2{margin:0 0 4px;font-size:24px;font-weight:640;letter-spacing:-.024em}.dl-idle>p{margin:0 0 16px;font-size:14px}.dl-who{flex-direction:column;padding:16px 18px;overflow:visible}.dl-row,.dl-who{display:flex;gap:12px}.dl-row{align-items:flex-start;flex-wrap:wrap}.dl-label{width:52px;flex:0 0 auto;padding-top:7px;font-size:11px;font-weight:620;text-transform:uppercase;letter-spacing:.05em;color:var(--text-4)}.dl-row>.dl-chips{flex:1 1;min-width:0}.dl-row>.seg{flex:0 0 auto}.dl-hint{font-size:12px;color:var(--text-4)}.dl-row>.dl-hint{align-self:center}.dl-chips button .n{font-size:11px;color:var(--text-4);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.dl-chips button[aria-pressed=true] .n{color:rgba(255,255,255,.7)}.dl-chips button.more{border-style:dashed}.btn.dl-go{height:42px;padding:0 24px;font-size:14.5px}.dl-chips{display:flex;flex-wrap:wrap;gap:6px}.dl-chips button{border:1px solid rgba(11,11,15,.1);background:var(--paper);color:var(--text-2);border-radius:999px;padding:6px 12px;font:500 12.5px var(--font-sans);cursor:pointer}.dl-chips.small button{padding:4px 10px;font-size:12px}.dl-chips button[aria-pressed=true]{background:var(--ink);color:#fff;border-color:var(--ink)}.dl-chips button[aria-pressed=true] .muted{color:rgba(255,255,255,.7)}.dl-who-foot{display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding-top:12px;border-top:1px solid var(--hairline);font-size:13.5px;color:var(--text-2)}.dl-who-foot>div{flex:1 1;min-width:220px}.dl-who-foot b{font-size:16px;font-weight:650;color:var(--ink);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.dl-call{display:flex;flex-direction:column;gap:12px;max-width:860px}.dl-hero{display:flex;justify-content:space-between;gap:16px;padding:16px 18px}.dl-hero h1{margin:0;font-size:22px;letter-spacing:-.02em}.dl-ask{margin-top:4px;font-size:14px;color:var(--text-2)}.dl-facts{display:flex;flex-wrap:wrap;gap:4px 14px;margin-top:8px;font-size:12.5px;color:var(--text-3)}.dl-facts a{color:var(--accent);text-decoration:none}.dl-hero-actions{display:flex;flex-direction:column;align-items:flex-end;gap:8px}.dl-script{padding:14px 18px;font-size:14.5px;line-height:1.55}.dl-script small{display:block;margin-bottom:6px;font-family:var(--font-mono);font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-hint)}.dl-script p{margin:0 0 8px;white-space:pre-wrap}.dl-script p:last-child{margin-bottom:0}.dl-script .dl-open{font-size:17px;line-height:1.45;font-weight:600;color:var(--ink)}.dl-known{margin-top:8px}.dl-known small{font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-hint)}.dl-known .dl-list{font-weight:600}.dl-transcript p{margin:0 0 6px;font-size:13px}.dl-transcript .me{color:var(--text-3)}.dl-wrap{display:flex;flex-direction:column;gap:12px}.dl-dispo{display:flex;flex-wrap:wrap;gap:6px}.dl-dispo button{display:inline-flex;align-items:center;gap:6px;border:1px solid rgba(11,11,15,.1);background:var(--paper);border-radius:var(--r-control);padding:7px 10px;font:500 13px var(--font-sans);cursor:pointer;color:var(--ink)}.dl-dispo button kbd{font-family:var(--font-mono);font-size:10.5px;color:var(--text-hint)}.dl-dispo button.suggested{border-color:var(--accent)}.dl-dispo button[aria-pressed=true]{background:var(--ink);color:#fff;border-color:var(--ink)}.dl-dispo button[aria-pressed=true] kbd{color:rgba(255,255,255,.6)}.dl-notes-head,.dl-wrap-foot{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.dl-cb{display:inline-flex;align-items:center;gap:8px}.dl .spacer{flex:1 1}@media (max-width:900px){.dl-split{grid-template-columns:minmax(0,1fr)}.dl-queue{border-right:0;border-bottom:1px solid var(--hairline);max-height:220px}.dl-hero{flex-direction:column}.dl-hero-actions{align-items:flex-start}}.dl-chips button.skip{text-decoration:line-through;color:var(--bad)}.db{display:flex;flex-direction:column;gap:18px;margin-top:26px;max-width:1040px}.db .section-title{margin:0 0 10px}.db-sub{text-transform:none;letter-spacing:0;font-weight:500}.db-tiles{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));grid-gap:10px;gap:10px}@media (max-width:1100px){.db-tiles{grid-template-columns:repeat(auto-fit,minmax(140px,1fr))}}.db-tile{background:var(--paper);border-radius:var(--r-tile);box-shadow:var(--ring);padding:14px 16px;display:flex;flex-direction:column;gap:2px}.db-tile-label{font-size:12px;color:var(--text-3);font-weight:550}.db-tile-value{font-size:26px;font-weight:650;letter-spacing:-.03em;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;line-height:1.2;color:var(--ink)}.db-tile-value.ok{color:var(--ok)}.db-tile-sub{font-size:11.5px;color:var(--text-4)}.db-cols{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);grid-gap:14px;gap:14px;align-items:start}.db-col{display:flex;flex-direction:column;gap:14px}@media (max-width:1000px){.db-cols{grid-template-columns:minmax(0,1fr)}}.db-hint{font-size:11.5px;color:var(--text-4)}.db-big{font-size:34px;font-weight:650;letter-spacing:-.03em;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;color:var(--ink)}.db-note{color:var(--text-3);margin:4px 0 12px}.db-empty,.db-note{font-size:12.5px;line-height:1.5}.db-empty{color:var(--text-4);margin:0;padding:6px 0}.db-list{display:flex;flex-direction:column;padding:8px 18px}.db-row{display:flex;align-items:center;gap:10px;padding:8px;margin:0 -8px;border-radius:var(--r-tag);color:inherit;text-decoration:none;transition:background .12s var(--ease)}.db-row:hover{background:var(--accent-hover-tint)}.db-row.top{align-items:flex-start}.db-row.top>.dot{margin-top:6px}.db-main{flex:1 1;min-width:0;display:flex;flex-direction:column}.db-main b{font-size:13.5px;font-weight:590;color:var(--ink);display:flex;align-items:center;gap:7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.db-main>span{font-size:12px;color:var(--text-4)}.db-main>span.db-notes{color:var(--text-3);font-size:12.5px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;margin-top:2px}.db-when{font-size:12px;color:var(--text-4);white-space:nowrap;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.db-when.late{color:var(--warn);font-weight:550}.db-pipe{display:flex;flex-direction:column;gap:7px}.db-stage{display:flex;justify-content:space-between;font-size:13.5px;color:var(--ink)}.db-stage span{display:inline-flex;align-items:center;gap:7px}.db-stage b{font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.db-stage.muted{color:var(--text-4)}.db-stage.muted b{font-weight:500}.db-rule{height:1px;background:var(--hairline-strong);margin:3px 0}.db-trend .dial{fill:color-mix(in srgb,var(--accent) 38%,white)}.db-trend .con{fill:var(--accent)}.db-legend{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--text-3)}.db-legend i{width:9px;height:9px;border-radius:3px;display:inline-block;margin-left:8px}.db-legend i.con{background:var(--accent)}.db-legend i.dial{background:color-mix(in srgb,var(--accent) 38%,white)}.db-chart{position:relative}.db-chart svg{width:100%;height:120px;display:block;overflow:visible}.db-axis{position:relative;height:18px;margin-top:4px}.db-axis span{transform:translateX(-50%);font-size:11px;color:var(--text-4)}.db-axis span,.db-tip{position:absolute;white-space:nowrap}.db-tip{top:-8px;transform:translate(-50%,-100%);background:var(--ink);color:#fff;border-radius:var(--r-tag);padding:6px 9px;font-size:12px;display:flex;flex-direction:column;gap:1px;pointer-events:none}.db-tip span{color:rgba(255,255,255,.78)}.dl-consent{gap:10px;flex-wrap:wrap;padding:10px 12px;border-radius:var(--r-tile);background:var(--accent-tint)}.dl-consent,.dl-consent-check{display:flex;align-items:flex-start}.dl-consent-check{gap:8px;flex:1 1;min-width:240px;font-size:13px;color:var(--text-2);line-height:1.45;cursor:pointer}.dl-consent-check input{margin-top:3px;accent-color:var(--accent)}.dl-consent-check b{color:var(--ink)}.dl-consent-script{flex-basis:100%;margin:0;font-size:13px;line-height:1.5;color:var(--ink)}.ds-body{gap:14px}.ds-body,.ds-field{display:flex;flex-direction:column}.ds-field{gap:6px;font-size:12.5px;color:var(--text-3)}.ds-foot{display:flex;align-items:center;justify-content:flex-end;gap:10px}.ds-foot .bad-text{color:var(--bad-text)}.dl-hero-actions .btn svg{width:14px;height:14px}.qb-body{flex-direction:column}.qb-body,.qb-row{display:flex;gap:14px}.qb-row{align-items:flex-end;flex-wrap:wrap}.qb-field{display:flex;flex-direction:column;gap:6px;min-width:0}.qb-field.grow{flex:1 1}.qb-field .input{width:100%}.qb-check{display:inline-flex;align-items:center;gap:7px;font-size:13px;color:var(--text-2);padding-bottom:6px;cursor:pointer}.qb-days{display:flex;gap:6px;overflow-x:auto;padding-bottom:2px;scrollbar-width:thin}.qb-days button{flex:0 0 auto;display:flex;flex-direction:column;align-items:center;gap:1px;min-width:50px;padding:7px 8px;border-radius:var(--r-field);border:1px solid rgba(11,11,15,.1);background:var(--paper);color:var(--text-2);cursor:pointer;font-family:var(--font-sans)}.qb-days button small{font-size:10.5px;color:var(--text-hint);text-transform:uppercase;letter-spacing:.04em}.qb-days button b{font-size:15px;font-weight:600;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.qb-days button.weekend{opacity:.6}.qb-days button[aria-pressed=true]{background:var(--ink);border-color:var(--ink);color:#fff;opacity:1}.qb-days button[aria-pressed=true] small{color:rgba(255,255,255,.7)}.qb-slots{display:flex;flex-wrap:wrap;gap:6px;align-items:center;min-height:34px}.qb-slots>button{border:1px solid rgba(11,11,15,.1);background:var(--paper);color:var(--text-2);border-radius:var(--r-field);padding:7px 12px;font:500 12.5px var(--font-sans);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;cursor:pointer}.qb-slots>button[aria-pressed=true]{background:var(--ink);color:#fff;border-color:var(--ink)}.qb-custom{display:inline-flex;align-items:center;gap:6px;border:1px dashed rgba(11,11,15,.18);border-radius:var(--r-field);padding:2px 6px 2px 12px;font-size:12.5px;color:var(--text-3)}.qb-custom input{border:0;background:transparent;font:500 12.5px var(--font-sans);color:var(--ink);padding:4px 2px;min-width:104px}.qb-custom.on{border-style:solid;border-color:var(--ink);color:var(--ink)}.qb-note{margin:0;font-size:12.5px;color:var(--text-3)}.qb-note.warn{color:var(--warn)}.qb-chips{display:flex;flex-wrap:wrap;align-items:center;gap:6px;padding:5px 6px;border:1px solid rgba(11,11,15,.1);border-radius:var(--r-field);background:var(--paper)}.qb-chips .chip{display:inline-flex;align-items:center;gap:4px;padding:3px 4px 3px 9px;border-radius:var(--r-tag);background:var(--ground-band);font-size:12.5px;color:var(--ink)}.qb-chips .chip button{display:inline-flex;border:0;background:transparent;padding:2px;cursor:pointer;color:var(--text-3)}.qb-chips .chip svg{width:11px;height:11px}.qb-chips input{flex:1 1;min-width:160px;border:0;background:transparent;font:13px var(--font-sans);color:var(--ink);padding:4px;outline:none}.qb-foot{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.qb-foot .spacer{flex:1 1}.qb-done{align-items:center}.dl-au-wrap{position:relative}.dl-bar .btn svg{width:14px;height:14px}.dl-au{position:absolute;right:0;top:calc(100% + 8px);z-index:40;width:340px;padding:14px 16px;display:flex;flex-direction:column;gap:6px;background:var(--paper);box-shadow:var(--ring),0 12px 32px rgba(11,11,15,.12)}.dl-au-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px}.dl-au-head b{font-size:14px;font-weight:600}.dl-au .sel{width:100%;min-width:0}.dl-au-row{display:flex;gap:8px;align-items:center}.dl-au-row .sel{flex:1 1}.dl-au-meter{height:6px;border-radius:3px;background:var(--ground-band);box-shadow:inset 0 0 0 1px var(--hairline);overflow:hidden}.dl-au-meter i{display:block;height:100%;background:var(--ok);border-radius:3px;transition:width 60ms linear}.dl-au-hint{margin:0 0 8px;font-size:12px;color:var(--text-3)}.dl-au .sel,.dl-qb .sel{border-radius:var(--r-field);height:34px}