Now piloting with HVAC, plumbing and electrical businesses
The harness for local businesses and the agencies that run them.
Connect the agent you already use. It gets the phones, the calendar, the customers and the rules, and it runs the business. No agent yet? Ours is included.
Free to set up with your own agent. $47 a month to go live, plus $10 a month for the phone line. Pilot businesses run free through the pilot.
The agents people already use
- Claude
- ChatGPT
- Gemini
- Grok
- Muse
- Cursor
- Any MCP client
The tools it hands them
- Customers & jobs
- Phone & texting
- AI voice · rolling out
- Calendars
- Quotes & follow-ups
- Reminders & briefs
- Website chat & leads
- Rules & consent
- Every operation is an MCP tool
- The tools enforce the rules
- Nothing goes live until you say so
- One tap to take over
AI answering, included
Answers every call and text as your business, books the job, and chases the estimate.
Missed and after-hours calls get a text within seconds, then a real conversation: the symptom, the address, the urgency. It books a real arrival window on your calendar, follows up on the estimates you sent, reminds customers before the visit, and texts you a brief at 7:30. You approve anything that costs money. Your customers only ever hear your business's name.
- Replies in seconds, around the clock
- Books on your real calendar
- Never texts anyone who didn't ask
- Voice answering, where the AI picks up and talks, is rolling out to pilot businesses
Everything your front office does
One system that answers, books, follows up, reminds, briefs, and keeps the records.
Not a chatbot bolted onto a form. A system of record for the whole business, run by an AI dispatcher that knows your prices, your hours, your techs and your rules.
AI answering
Voice rolling outMissed and after-hours calls get a text within seconds, then a real conversation: the symptom, the address, the urgency. Voice answering, where the AI picks up and talks, is rolling out to pilot businesses.
Booking on your calendar
Real arrival windows against your techs' availability, written to Google Calendar or Outlook. Move it there and the booking, the reminder and the customer all follow.
Estimate follow-up
Every estimate you send gets chased, politely and on schedule, until it is accepted, declined, or you say stop. No discounts, no pressure, no language you didn't approve.
Confirmations and reminders
Booking confirmations the moment it is booked, a reminder the day before and the morning of. Reschedule, and the old reminder is withdrawn before the new one goes out.
The 7:30 brief
One text every morning: today's appointments, the leads that came in overnight, and what is waiting on you, with a link to deal with it from your phone.
You stay in charge
Anything the policy says to ask about waits for your yes. Take over any thread with one tap and the AI goes quiet; hand it back when you are done.
Website chat and lead forms
A chat widget and a lead form for your site. A visitor who types at 9pm gets the same dispatcher, and the lead lands in the same system as the call.
Customers, jobs and pipeline
Every contact, property, piece of equipment, job and conversation in one place, with the pipeline from lead to quoted to booked to done. Import your list in one call.
Compliance built in
Consent recorded on every number, STOP and HELP honoured everywhere, quiet hours kept, 10DLC registration filed for you. The system refuses to text anyone who didn't ask.
How a night goes
9:42pm on a Tuesday. Nobody picks up. The job still gets booked.
- 01The call rolls over
Your line forwards unanswered calls to the business’s number. Within seconds the caller has a text asking how we can help.
- 02The dispatcher qualifies
No heat, 38 degrees out, an address. The AI knows that is urgent by your policy and asks only what it needs.
- 03A window is offered and booked
Tomorrow 8–10am with the tech who covers that area. The customer says yes; the confirmation and the calendar event land together.
- 04You read the brief
Three appointments, two new leads, one estimate waiting on you. The link opens your page; you approve it from the truck.
- 05The reminder goes out
Against the visit as it stands. You moved it on your calendar last night; the old reminder was withdrawn and a new one sent.
Built for the agent you already use
Run it from Claude, ChatGPT, Gemini, Grok or Muse. Or let ours run it.
Every operation is an MCP tool: the same ones our hosted dispatcher uses. Your agent can import your contacts, write your policy, build your price book and configure every run, for free, before anything goes live. Agencies run many businesses from one agent.
- The tools enforce the rules, so your prompt does not have to: consent, quiet hours, approvals, stale drafts.
- Sends are proposals; the runtime decides. Nothing goes out that a human policy didn't allow.
- Free sandbox: set the whole business up with your own agent, pay when you connect a number.
- Claude
- ChatGPT
- Gemini
- Grok
- Muse
- Cursor
- Any MCP client
$ claude mcp add general-dispatch \ https://api.generaldispatch.ai/mcp \ --header "Authorization: Bearer gd_live_…" # then, in Claude: › Import the customers in contacts.csv, set hours Mon–Fri 8–5, and write a policy that books no-heat calls same day and asks me first about anything over $500. ✓ 412 contacts imported · hours set · policy written → Nothing goes live until you connect a number ($47/mo).
For agencies
White-label it. Put every client on it under your name.
One organization key creates and lists businesses from your own agent. Unlimited businesses, your brand in the owner's tools and texts, one bill. Resell at whatever you like.
Questions owners ask
Straight answers.
Is this an AI answering service?
Yes, and more. Today every missed or after-hours call is answered by text within seconds and handled as a real conversation through to a booking. Voice answering, where the AI picks up the call and talks, is rolling out to pilot businesses. Either way the same dispatcher, the same calendar, the same rules.
Will it text people who didn't ask?
No. Consent is recorded on every phone number and the system refuses to send without it. A missed call gets exactly one text asking if we can help; nothing else goes out unless the person replies. STOP is honoured everywhere, instantly.
What if the AI gets something wrong?
It cannot spend your money or promise a price without your policy allowing it. Anything the policy says to ask about waits for your yes on the owner page. You can take over any thread with one tap and it goes quiet. Every message it sends is in the record.
Do I have to change my phone number?
No. You keep your number. We give the business a second number and you forward unanswered and after-hours calls to it. Your customers text and call the number they already know.
I already use Claude or ChatGPT. Can it run this?
Yes. Everything is an MCP tool, so your agent can set up and operate the whole business. Set it up free in the sandbox; pay when you connect a number. Owners without an agent use ours.
What does it cost?
Free to set up. $47 a month to go live, $10 a month per phone number, and if our agent does the answering, $1 per conversation it handles and 10¢ per follow-up it sends. Agencies pay $197 a month for unlimited businesses. The full card.
Put a business on it this week.
Pilot businesses run free through the pilot, onboarded with you on a call. Or connect your own agent and set it up in an afternoon.